Triumph Design Studio Edmore Mi: A Disappointing Experience

Located in the heart of Edmore, Michigan, Triumph Design Studio is a popular destination for those seeking a unique dining experience. However, our recent visit left us feeling frustrated and disappointed.

Upon arrival, we were surprised to find that the restaurant was not busy, with plenty of parking spaces available. It was a Saturday night, only two hours before closing, which seemed like an unusual time for the establishment to be so quiet. Despite this, the hostess informed us that they were no longer taking walk-ins, leaving us feeling confused and upset.

As we had never needed reservations except on holidays in the past, we were surprised by this sudden change of policy. Our group consisted of three people, and I asked if there was a possibility of seating us despite the lack of availability. The hostess responded curtly, stating that she was not taking any more walk-ins, leaving no room for argument.

As we watched others enter the establishment, it became clear that Triumph Design Studio was treating customers unfairly. We had driven quite far to celebrate my recently widowed mother's 92nd birthday, and we were looking forward to a special evening together. Unfortunately, our experience was marred by poor customer service and an inflexible attitude.

It seems that since Maxfield's is closing permanently in two weeks, Triumph Design Studio no longer feels the need to prioritize customer satisfaction or provide excellent service. This is unacceptable, especially when customers are willing to make a long drive for a special occasion.

In conclusion, our experience at Triumph Design Studio Edmore Mi was disappointing and frustrating. The lack of flexibility and poor customer service left us feeling unwelcome and unappreciated. While the establishment may have been busy in the past, it seems that they have become complacent and are no longer willing to go the extra mile for their customers.

Triumph design studio edmore mi